Lumina Solar, Inc. and/or its affiliates (“Lumina Solar”, “us”, “we”, or “our”) operates and controls this website, and any other websites, mobile sites, contests, promotions, events, sweepstakes, applications, widgets and other content and services that link to this Policy as well as the activities of our United States affiliates’ websites (collectively, “Site”).
This Policy applies to all visitors to our Site, our customers, and any others who access or use our products and services.
WHEN YOU ACCESS OUR SITE, YOU AGREE TO THIS POLICY. IF YOU DO NOT AGREE TO THIS POLICY, YOU SHOULD DISCONTINUE ACCESSING OUR SITE AND CEASE USING OUR SERVICES.
We typically collect two kinds of information: A. information that you voluntarily provide when you visit our Site that may, by itself or in conjunction with other information, be used to personally identify you or others that you voluntarily refer to us or provide information about as described below (“PII”), and B. information that does not personally identify you or others (“Non-Personally Identifiable Information”), that we automatically collect and store when you visit our Site as described below.
If you access or log-in to our Site through a social media service or another website, app, service or log-in (“Other Service”), the information we collect may also include your user ID and/or user name associated with that Other Service, any information or content you have permitted the Other Service to share with us, such as your profile picture, email address or friends’ lists, and any information you have made public in connection with that Other Service (collectively, “Social Media Content”). When you access our Site through Other Services, you are authorizing us to collect, store, and use any and all Social Media Content in accordance with this Policy. We may also share information that we collect about you with Other Services with whom we partner with or advertise on.
We do not automatically collect your PII unless and until you have voluntarily shared it with us directly or via use of Other Services. We do not consider the name, title, business address or telephone number of an employee of an organization when used for business communications to be PII. This Policy does not apply to information about our business customers that are not natural persons.
If you do not wish to participate in interest based advertising via third party advertising networks as described below, or to opt out of the use of certain tracking technologies, go to: www.networkadvertising.org/managing/opt_out.asp or www.aboutads.info/choices/ and follow the simple opt-out process. A couple of important notes about this opt-out tool: (1) it includes all the advertising networks that we may work with, but also many that we do not work with; and (2) it may rely on cookies to ensure that a given advertising network does not collect information about you (“Opt-out Cookies”). Therefore, if you use or buy new computer equipment, change web browser or delete these Opt-out Cookies, you may need to perform the opt-out task again.
Lumina Solar reserves the right to share your PII with third parties or to use your IP address, device or server to identify you if we believe such action is necessary in order to (1) conform with the requirements of the law or to comply with legal process served upon us; (2) protect or defend our legal rights or property or our users; or (3) investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person or violations of the terms and conditions of using this site.
Programs: From time to time, we may also use your PII (or the PII of others you submit to us) to enable you (and/or the other person) to participate in programs such as referral promotions, general promotions, sweepstakes, contests, games, special events, blogs and chats (“Program(s)”). Sometimes Programs are made available through joint efforts with an affiliated or unaffiliated business or service provider.
If you choose to participate, we may use the information you provide in connection with your account and/or with the Programs for selection and notification of sweepstakes or contest winners, as well as for marketing purposes. If you are a potential winner of a sweepstakes or contest, we may require you to disclose your social security number, tax identification number, and/or resident alien number to comply with applicable law and other documentation necessary to identify you as a potential winner.
Unsubscribe: You may unsubscribe from receiving future commercial email communications from us by clicking the “unsubscribe” link included at the bottom of any marketing emails we send, or by emailing us as provided in the “Contact Us” section below. However, we reserve the right to send you transactional or informational emails such as customer service communications in connection with the products you have purchased or changes to this site or policies. For security reasons, we do not recommend that you send or other sensitive information, such as passwords, social security numbers, bank account information or, credit card numbers, to us by email.
Push Notifications: If you have installed a mobile app and you wish to stop receiving push notifications, you can change the settings either on your mobile device or through the app.
We may also share your PII and Non-Personally Identifiable Information with third parties, including our affiliates, or with employees, contractors, consultants and other parties (including other members of the Lumina Solar family of companies) who require the information to assist us to establish, maintain and manage our business relationship with you, including for marketing purposes or contacting you regarding our Programs. We may share your email contact information with our partners to assist with marketing our products and services. Also, as described above, we may share your information with third parties for Interest Based Advertising purposes.
We require our third-party service providers to enter into contractual agreements, which prohibits these third-party service providers from further disclosing or using your information other than to carry out the purposes for which the information was disclosed by us to such third-party service providers. These companies are in no way authorized to sell, rent, or trade your PII. While there are such contractual obligations in place, we cannot and do not guarantee that a third party will not breach its contractual obligation and use your PII in a way contrary to this Policy.
Our goal is to provide you with simple and meaningful choices about how your information is used. If you are a customer, you control your choices by your selections of our product and services.
Data Security: Lumina Solar processes information on our servers located in the United States and in Canada; therefore, your PII may be processed on a server located outside of the country where you live. Lumina Solar has implemented security measures we consider reasonable and appropriate to protect against the loss, misuse and alteration of the PII under our control. However, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure; therefore, we cannot guarantee or warrant the security of any information you disclose or transmit to us online and you do so at your own risk. We are not responsible for the theft, destruction, or inadvertent disclosure of your PII. In the unfortunate event that your information is compromised, we may notify you by e-mail to the last e-mail address you have provided us in the most expedient time reasonable under the circumstances. We may delay notification as necessary while we take measures to determine the scope of the breach and restore reasonable integrity to our system as well as for the legitimate needs of law enforcement. From time to time we evaluate new technology for protecting information, and when appropriate, we upgrade our information security systems.
This site is not directed to children. We do not sell products or services for purchase by children under the age of 13. We do not knowingly collect PII from children. If you are a parent or guardian of a child under the age of 13 and believe he or she has disclosed PII to us, please Contact Us. A parent or guardian of a child under the age of 13 may review and request deletion of such child’s PII as well as prohibit the use of that information. We understand that children need special safeguards and privacy protection. We realize that they may not understand all the provisions of our Policy or be able to make thoughtful decisions about the choices that are made available to our adult users. We encourage parents to monitor their children’s use of the internet.
This Policy does not apply to your use of non-Lumina Solar websites to which this Site is linked, nor does this Policy apply to Other Services or third-party websites. Lumina Solar is not responsible for the information practices or the content on such linked sites. We have no liability or responsibility for those sites or their own policies/practices. We recommend that you carefully read the policies, including terms and conditions of use, of each site you visit.
To get more information about our Policy or if you wish to (1) you have questions or comments about our Policy; (2) wish to make corrections to any personally identifiable information you have provided; (3) want to opt-out from receiving future commercial correspondence, including emails, from us or our affiliated companies; or (4) wish to withdraw your consent to sharing your PII with others (or the PII of others you voluntarily submitted to us), contact us as follows:
c/o Compliance Department
3701 Commerce Drive Suite 108
Baltimore, MD 21227
Lumina Solar may from time to time make changes to this Policy to reflect changes in legal or regulatory obligations or changes in the manner in which we deal with PII. We will post any revised version of this Policy on our website. Any changes will be effective on the effective date stated in the revised Policy. If there are significant changes we may provide more prominent notice or obtain your consent as required by law. If you do not wish to accept the changes, you should cease using this site. Your continued use of this site after we have posted a revised Policy indicates your agreement to the revisions.
This Policy does not create or confer on any individual or on Lumina Solar any rights or impose on Lumina Solar any obligations beyond any rights conferred or obligations imposed by applicable law.
This Policy was last updated on August 20, 2018